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Terms & Conditions
At SHOST CHINA, we provide private local host services, private transfers, private tours, day trips, and customized local experiences for international visitors.
Booking Confirmation
A booking is confirmed only after the service details, price, date, and payment arrangements have been agreed and payment has been received where required.
Accurate Information
Guests are responsible for providing accurate information, including travel dates, pickup locations, group size, contact details, luggage requirements, and any special requests.
Service Changes
Routes, schedules, pickup times, or activities may need to be adjusted due to traffic, weather, attraction closures, local regulations, or other circumstances beyond our control. We will make reasonable efforts to provide a suitable alternative.
Third-Party Services
Some bookings may include or involve third-party services such as attraction tickets, additional vehicles, restaurants, or other suppliers. These services may be subject to the third party’s own terms and availability.
Guest Responsibility
Guests are responsible for their own personal belongings and for following local laws, safety instructions, and venue regulations during the service.
Health and Special Requirements
Please inform us in advance of any mobility needs, child seat requirements, accessibility requests, or other special arrangements so that we can assess whether suitable arrangements can be made.
Payment and Additional Charges
The confirmed price covers the services specifically agreed in advance. Additional time, route changes, extra stops, larger vehicles, tickets, parking, tolls, or other additional requests may result in extra charges where applicable.
Cancellations and Refunds
Cancellations and refunds are handled according to our Cancellation & Refund Policy.
Force Majeure
SHOST CHINA is not responsible for delays, cancellations, or changes caused by circumstances beyond reasonable control, including severe weather, natural disasters, government restrictions, major transport disruptions, or similar events.
Limitation of Liability
We will take reasonable care in arranging and providing our services. To the extent permitted by applicable law, SHOST CHINA is not responsible for indirect losses, missed flights, missed connections, or losses caused by inaccurate information provided by the guest or circumstances outside our reasonable control.
Contact
For questions about these terms, please contact:
Email: hello@shostchina.com
WhatsApp: Chat with Echo